Help

Welcome to Flexviant’s Help Center! We’re here to ensure your experience is smooth and stress-free. Below you'll find answers to common questions about our Fascia Massage Gun, orders, shipping, and support.

📦 Orders & Shipping

Q: How long will it take to receive my order?
A: Orders are processed within 1–2 business days. Shipping times vary by location:

• USA: 3–7 business days

• International: 7–15 business days
  You'll receive a tracking number once your order ships.

Q: How can I track my order?
A: Once your order is shipped, you’ll receive an email with a tracking link. You can also use our Track Order page.

Q: Do you ship internationally?
A: Yes, we offer international shipping to most countries! Shipping fees and delivery times vary depending on your location.

🛠 Product Questions

Q: How do I use the Flexviant Fascia Massage Gun?
A: Simply choose your desired attachment, power it on, and select your preferred speed. Gently glide the device over sore muscles or tension points for 30–60 seconds per area. For detailed instructions, see our User Guide.

Q: Is it safe for daily use?
A: Absolutely. The Flexviant Massage Gun is designed for safe, daily muscle recovery. If you have a medical condition or are pregnant, please consult a healthcare provider first.

Q: What’s included in the box?
A: Each kit includes:

• 1x Fascia Massage Gun

• 4–6 Interchangeable Heads

• USB-C Charging Cable

• User Manual

• Carrying Case (optional, depending on bundle)

Q: How long does the battery last?
A: Our massage gun features a high-capacity rechargeable battery that lasts up to 6 hours on a single charge, depending on speed settings.

🔄 Returns & Warranty

Q: What’s your return policy?
A: We offer a 30-day money-back guarantee. If you're not satisfied, contact us within 30 days of receiving your product for a full refund.

Q: Is there a warranty?
A: Yes! Every Flexviant massage gun comes with a 1-year limited warranty covering manufacturing defects. Email us if you experience any issues.

Still have questions? Fill out the form below and our team will get back to you within 24 hours. We’re here to help with anything you need!